Spartaza Casino Responsible Gambling

At Spartaza we are committed to safer gambling and to helping players keep control. We want play to be enjoyable and responsible, so we provide clear tools, guidance and support to help you manage your activity. If you ever feel gambling is becoming a problem, we encourage you to use the controls below and to seek help from professional services.

Player protection principles

We prioritise player safety, transparency and fair play. We expect customers to gamble only with money they can afford to lose and to follow sensible limits. Our approach is to offer practical controls, clear information and an open line to our support team so you can act quickly if you need to reduce or stop play.

Activity-control tools

You can take immediate steps to control activity on your account. Tools include deposit limits, loss limits, time limits and account breaks. These controls are designed to be easy to apply and to stay in place until you decide to change them or until a cooling-off period ends.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you place into your account. You choose the limit that suits you and can lower it at any time. Increasing limits is subject to a short delay to help prevent impulsive changes.

Loss limits

Use loss limits to cap the amount you can lose over a set period. This helps keep play within your planned budget and avoids chasing losses. Loss limits work alongside deposit limits for balanced protection.

Time limits and account breaks

Time limits and session reminders can help manage how long you play. You can set session lengths or take an account break for a fixed period. Account breaks provide a temporary suspension of play and can be activated immediately.

Self-exclusion

If you need to stop gambling for a longer period you can request self-exclusion. Self-exclusion options include temporary and longer-term blocks. To self-exclude, use your account settings or contact our support team at [email protected]. We will action requests promptly and respect any exclusion period you choose.

Signs of problematic behaviour

Watch for signs such as increasing time spent gambling, chasing losses, borrowing to gamble, neglecting responsibilities or feeling anxious about play. If you spot these changes in yourself or someone close to you, take steps to limit activity and seek support.

Tips for maintaining control

Set a strict budget before you play, separate gambling money from everyday finances, use limits and session reminders, take regular breaks and never chase losses. Keep open communication with friends or family if gambling is affecting your life.

Professional help and support organisations

If you need specialist support contact national organisations such as GamCare, GambleAware or Samaritans, or speak to your GP. These services can provide confidential advice, counselling and information about treatment options. If you need help setting limits or self-excluding, contact our support team at [email protected] and we will assist you.