Get in Touch With Our Team
Need help? Spartaza customer care is on hand to assist with questions, account-related issues, technical concerns or general feedback. Our team aims to respond promptly via live chat, email or phone and can guide you through deposits, withdrawals, verification and any site queries. For quicker service, have your account details ready when you contact us and we will do our best to resolve your enquiry without delay. We can also advise on responsible gambling tools and verification requirements.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat available 24/7) |
| General enquiries | [email protected] (billing and corporate enquiries Mon - Fri, 09:00 - 18:00) |
| Affiliate enquiries | [email protected] (partner support and tracking) |
| Phone | +44 20 7946 3852 (calls answered during office hours) |
| Working hours | Live chat 24/7; email Mon - Fri, 09:00 - 18:00 (GMT) |
Support via Email
Email is the preferred way to contact Spartaza for detailed enquiries, account issues or to submit documents. Please email [email protected] with a clear subject line, your account ID and up-to-date contact details to avoid delays. Attach any relevant files and allow 24-48 hours for a full reply; we may request further verification to resolve your case.
Send Us a Message
Name Email Message Send messageResponse Time
Our support team aims to respond promptly to all enquiries. Most requests receive a reply within one business day, while simple questions are often answered faster. More complex issues, such as account verification or payment investigations, may take longer depending on their nature and may require supporting documents. If you need an urgent response, use live chat where available for the quickest assistance.
Feedback
Your feedback matters to us. Please share any suggestions, ideas or issues you spot while using our site. We read every message and prioritise improvements based on real user input. Tell us what works, what doesn't and any features you'd like to see added. Your comments help shape updates to the site and improve the overall experience.